Refund Policy
Last updated: November 9, 2026
This policy covers paid TryPLC Pro plans sold by the TryPLC Team. Free lessons, simulators and games cost nothing, so there is nothing to refund on them, and your free account keeps working whatever you decide about Pro.
30-day money-back guarantee
If Pro is not what you expected, you can ask for a full refund within 30 days of your order date. You do not need to give a reason. This applies to both Pro Monthly and Pro Yearly.
How to ask for a refund
Our orders are processed by our online reseller Paddle.com, which is the Merchant of Record and handles refunds. To request one:
- go to paddle.net, find your order with the email address you paid with, and choose the refund option; or
- reply to the receipt email Paddle sent you after payment; or
- write to us through the contact page with the email address on the order, and we will pass the request on.
Approved refunds go back to the card or account you paid with. Your bank decides how long the money takes to appear, usually between five and ten working days.
What happens to your access
When a refund is issued, Pro access for that payment ends and the subscription is cancelled. Your account, your saved progress and your XP stay as they are, and every free part of TryPLC keeps working.
Cancelling without a refund
You can cancel at any time from the "Manage subscription" link on the pricing page. Cancelling stops the next renewal. Pro then stays active until the end of the period you already paid for, and you are not charged again.
After 30 days
Outside the guarantee period, refund requests are still handled by Paddle under its own refund policy, and any rights you have under the consumer law of your country are not affected by this page.
Questions
If something about a charge looks wrong, contact us through the contact page before opening a dispute with your bank. It is usually faster to sort out directly. See also our terms of service and privacy policy.